Case Study: Commercial Construction Loan in Emerald Brokered by Mortar Finance
Client Overview
A long-standing business owner based in Emerald, Queensland, approached Mortar Finance to secure funding for the construction of a new commercial premises. After more than four years of operating successfully in leased facilities, the client had outgrown their current location and wanted to build a purpose-designed property to accommodate future growth.
Owning their own commercial property had been a long-term goal for the client. They had already purchased a suitable block of land outright, eliminating the need for land acquisition finance. Their next objective was to fund the construction of a custom commercial building that would serve as their permanent base of operations, improve business efficiency, and reduce long-term leasing costs.
Client Requirements
The client required finance to construct a commercial building on the land they owned in Emerald. Their aim was to create a facility that reflected their business needs, offering more space, greater operational flexibility, and the ability to expand services in the future.
Key funding objectives included:
Given that the client had already purchased the land, the focus was entirely on construction funding and ensuring the finance structure allowed flexibility during the build and future refinancing opportunities.
Challenges
Commercial construction loans can be complex, particularly when the borrower intends to occupy the property themselves. Many lenders have detailed requirements around staged progress payments, builder qualifications, and project timelines. Additionally, because this was a self-occupied commercial property rather than a pure investment, the finance needed to be structured carefully to meet both business and property objectives.
Another consideration was the need for a lender who could move efficiently, since the client had already acquired the land, they wanted to begin construction within a short timeframe to minimise downtime and begin operating from their new facility as soon as possible.
Solution
After assessing the client’s financials, experience, and business objectives, Mortar Finance recommended a business loan structured as a land and construction commercial loan through NAB (National Australia Bank).
This structure allowed for staged drawdowns during the construction process, aligning repayments with the project’s progress. It also provided the flexibility to manage cash flow effectively throughout the build period.
The loan was structured over a 20-year term, giving the client long-term financial stability and manageable repayments once construction was complete. The extended term also provided scope for future expansion funding or equipment finance as the business continued to grow.
Working with NAB offered several advantages. As a major bank with deep experience in commercial and regional lending, NAB provided both competitive interest rates and the support of a dedicated Business Banker, who worked alongside Mortar Finance to ensure the client’s needs were fully met.
Lending Process and Timeline
The loan process was carefully staged to align with the client’s development schedule. The land purchase was completed first, establishing ownership and forming the foundation for the loan application. Once land settlement was finalised, construction commenced within one month, ensuring minimal delay between acquisition and build start.
Throughout this process, Mortar Finance worked closely with NAB’s Business Banking team, coordinating all necessary documentation, valuations, and builder approvals. This close collaboration ensured that every stage of the loan was transparent and efficient, from the initial application through to progress payment management during construction.
Approval and Settlement
The commercial construction loan was approved smoothly, thanks to the client’s strong financial position and business track record. Their existing business performance and equity in the land significantly strengthened their application.
Mortar Finance oversaw the full approval and settlement process, ensuring the facility was established in time for construction to begin as planned. The client was able to access staged funding as work progressed, covering key phases such as slab, frame, and final fit-out.
Results and Benefits
With construction now underway, the client has successfully transitioned from leasing premises to building a purpose-built facility tailored to their operational needs. This move not only provides greater control over their working environment but also adds long-term value to their business through property ownership.
Key outcomes include:
By consolidating ownership of both the land and the building, the client has significantly strengthened their balance sheet and improved their business’s long-term financial position. The new facility will also allow for improved workflow, storage, and customer access, benefits that will continue to enhance profitability in the years ahead.
Conclusion
This case study highlights how Mortar Finance’s expertise in commercial property and construction lending can deliver strong outcomes for regional business owners. By structuring a flexible long-term facility through NAB, Mortar Finance helped the client transform their vision of owning a custom-built commercial premises into a reality.
Through clear communication, strategic lender selection, and ongoing project coordination, Mortar Finance ensured a smooth, timely, and cost-effective finance solution, setting the client up for sustainable growth and success in their new Emerald location.
Project Details
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This was our first time buying a commercial property and the knowledge, professionalism and service we received was nothing short of amazing. We will be using the team again for any of our future needs and would recommend him to anyone in need of assistance.
5 stars doesn't explain the awesome experience of having your finance organized while you continue to manage business operations. No bank bully, only a smooth transition with no wasted time. Strongly recommend this professional service.
You know when you have a question but think it's silly or worse stupid, so you don't worry about asking it? Well, that'll never happen with these guys. They welcomed all our questions and made sure we understood it even if it meant by going through it again and again. Very patient, lovely, flexible and most importantly they know what they're doing. Made our loan application such a breeze. I can't thank these guys enough. From the first call to the settlement date, they were always in our corner trying to get the best deal for us. 100% use them again and would recommend them without any hesitation.
Nick assisted us in purchasing a new company vehicle during EOFY. This was an urgent transaction and I'm not sure we would have been successful without Nick's help and expertise. He did all the background work, talked us through any paperwork we had to complete, and made the whole process seamless. We will definitely be using Nick and the Mortar Finance team for future finance needs.
I’ve been fortunate enough to have dealt with Mortar Finance for over 3 years and they’ve been SO helpful. I purchased my first home back in 2020 by myself and since then, I’ve received ongoing support from the team. The team are not only knowledgeable but incredibly supportive and have open lines of communication throughout the whole journey. It can be a very daunting process but I would happily recommend them to anyone I know.
Highly recommended – Zac and the team at Mortar Finance made it seamless and smooth from start to finish. I have a complicated structure being self employed – Mortar were able to break down our structure and present it in a certain way to the bank in order for our loan needs to be met.
What an amazing and supportive business from the beginning. I could not fault the service, communication and adaptability. I would use again and recommend with confidence. My son recommended them to me, my daughter than used them and then me. No once off. Consistently do a great job.