Case Study: $900,000 Owner-Occupied Commercial Office Purchase – Southport, Gold Coast
Mortar Finance was approached by a well-established residential building business seeking finance to purchase an owner-occupied commercial office property in Southport on the Gold Coast. The client required $900,000 in lending to secure the property and transition their operations into a dedicated office premises.
While the business was successful and financially stable, the deal presented a common challenge in commercial lending: the client’s company had a complicated shareholding structure, with multiple shareholders owning the business via separate Trusts. This created a key obstacle for standard bank policy, as many lenders require full guarantees from all shareholding entities, which the client wanted to avoid.
Mortar Finance worked strategically to structure the application, reduce perceived lender risk, and secure approval through a Big 4 bank, delivering a fast, clean outcome that met the client’s requirements.
The client operated a thriving residential building business with a strong reputation and consistent turnover. Like many successful construction companies, the business had evolved over time, with shareholders brought in through a structured ownership model.
In this case, ownership was held via multiple Trusts, each with different beneficiaries and control arrangements. While this structure was effective from an accounting and asset protection standpoint, it can complicate finance applications, particularly when lenders request guarantees from every shareholding Trust.
The client’s goal was straightforward: purchase a commercial office property in Southport that would become their long-term headquarters. The property would be used to house administration staff, client meetings, project management functions, and operational planning.
The client came to Mortar Finance with clear objectives:
This was not a speculative investment or a lease-dependent purchase. The business intended to occupy the premises itself, which is often viewed favourably by banks. However, the ownership structure still needed to be carefully presented and managed.
From a lender’s perspective, this deal contained two key complexities:
1. Complicated Share Structure
The business had multiple shareholders, with ownership held via Trusts. Many banks treat this as a higher-risk profile due to:
The client specifically required a structure that did not rely on guarantees from each Trust, which immediately narrowed the pool of suitable lenders.
2. Serviceability Under Commercial Assessment
Even though the business was performing well, commercial lenders can apply strict servicing calculations, especially for owner-occupied properties where rental income is not a factor.
Mortar Finance needed to demonstrate that the business could comfortably service the loan while maintaining operational stability, and do so in a way that reduced lender concerns around the reduced guarantee profile.
Mortar Finance developed a solution that met the client’s needs while satisfying lender risk requirements.
After reviewing lender options and policy appetite, we placed the finance with ANZ, supported by a detailed and well-structured application that clearly explained:
To ensure ANZ was comfortable with the structure, Mortar Finance identified and proactively addressed potential lender concerns.
We supported the application using the most recent 12 months of BAS to demonstrate serviceability. This approach provided a clear, current snapshot of business trading performance and helped streamline documentation.
We also included a key servicing adjustment:
This small but important detail strengthened the serviceability position and reduced questions from credit assessors.
To keep repayments manageable and support cash flow, Mortar Finance structured the facility over:
This structure reduced the ongoing monthly repayments and gave the client flexibility, while still fitting within ANZ’s credit parameters for owner-occupied commercial lending.
The balloon structure was particularly beneficial because the client’s priority was stability and predictable repayments, while maintaining the ability to reassess the facility in the future once the property had been held for a period.
Mortar Finance managed the approval process from start to finish with a strong focus on speed, clarity, and minimising the workload for the client.
Key steps included:
As a result:
Mortar Finance successfully secured:
This Southport commercial office purchase demonstrates the importance of strategic lender selection, strong application preparation, and structuring a facility that meets both client requirements and bank credit policy.
By understanding the client’s shareholding structure and proactively addressing risk concerns, Mortar Finance was able to secure a Big 4 bank approval quickly and efficiently, allowing the client to purchase and occupy a high-quality commercial office premises on the Gold Coast with confidence.
Contact Mortar Finance for any Commercial loan enquiries.
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This was our first time buying a commercial property and the knowledge, professionalism and service we received was nothing short of amazing. We will be using the team again for any of our future needs and would recommend him to anyone in need of assistance.
5 stars doesn't explain the awesome experience of having your finance organized while you continue to manage business operations. No bank bully, only a smooth transition with no wasted time. Strongly recommend this professional service.
You know when you have a question but think it's silly or worse stupid, so you don't worry about asking it? Well, that'll never happen with these guys. They welcomed all our questions and made sure we understood it even if it meant by going through it again and again. Very patient, lovely, flexible and most importantly they know what they're doing. Made our loan application such a breeze. I can't thank these guys enough. From the first call to the settlement date, they were always in our corner trying to get the best deal for us. 100% use them again and would recommend them without any hesitation.
Nick assisted us in purchasing a new company vehicle during EOFY. This was an urgent transaction and I'm not sure we would have been successful without Nick's help and expertise. He did all the background work, talked us through any paperwork we had to complete, and made the whole process seamless. We will definitely be using Nick and the Mortar Finance team for future finance needs.
I’ve been fortunate enough to have dealt with Mortar Finance for over 3 years and they’ve been SO helpful. I purchased my first home back in 2020 by myself and since then, I’ve received ongoing support from the team. The team are not only knowledgeable but incredibly supportive and have open lines of communication throughout the whole journey. It can be a very daunting process but I would happily recommend them to anyone I know.
Highly recommended – Zac and the team at Mortar Finance made it seamless and smooth from start to finish. I have a complicated structure being self employed – Mortar were able to break down our structure and present it in a certain way to the bank in order for our loan needs to be met.
What an amazing and supportive business from the beginning. I could not fault the service, communication and adaptability. I would use again and recommend with confidence. My son recommended them to me, my daughter than used them and then me. No once off. Consistently do a great job.