Case Study: Home Loan Refinance and Post-Maternity Serviceability Strategy
Returning to work after maternity leave is a major life transition that often brings both emotional and financial change. Adjustments to income, working hours, and the introduction of childcare expenses can place unexpected pressure on household cash flow. Mortar Finance was engaged by a Sunshine Coast family seeking to ensure their home loan supported this transition rather than becoming an added source of stress.
By implementing a lender-specific serviceability strategy and restructuring the home loan to better align with the family’s new circumstances, Mortar Finance delivered a solution that reduced repayments, improved cash flow, and provided flexibility as income gradually increased.
A Sunshine Coast family approached Mortar Finance as one parent prepared to return to work following maternity leave. While the return to employment was planned and secure, the initial phase involved reduced working hours as the parent transitioned back on a part-time basis. At the same time, childcare costs were about to commence, placing additional pressure on the household budget.
Although the family was financially responsible and had maintained their home loan repayments throughout maternity leave, they were conscious that their short-term income position would look very different to lenders assessing serviceability. They wanted to be proactive rather than reactive and ensure their mortgage structure reflected their real-world situation.
Their key goals were to:
The family sought reassurance that their loan would support them now, without compromising their long-term financial security.
Many lenders apply conservative serviceability rules when assessing borrowers returning from maternity leave. Reduced income, part-time hours, or gaps in employment can limit refinancing options or result in loan structures that fail to accommodate changing family dynamics.
In this case, the family was concerned that:
Without the right strategy, the family risked carrying higher repayments than necessary, reducing their financial buffer at a time when flexibility was most important.
Mortar Finance implemented a tailored, lender-specific serviceability strategy designed specifically for clients returning to work after maternity leave. Rather than taking a generic approach, we focused on presenting the family’s situation clearly, accurately, and strategically.
Key steps included:
Based on this analysis, Mortar Finance refinanced the family’s home loan to a competitive lender offering:
The offset account played a key role in the strategy, allowing surplus funds to reduce interest while remaining accessible if required. This provided valuable breathing room during the early stages of returning to work.
Following the settlement, the family experienced immediate and tangible benefits, including:
Importantly, the loan was structured to evolve alongside the family. As working hours increased and income stabilised, the family retained the ability to adjust repayments without needing to restructure their loan again.
The refinance removed unnecessary financial pressure during a significant life transition and allowed the family to focus on their growing household rather than worrying about their mortgage.
This case study highlights the importance of aligning lending solutions with real-life circumstances rather than relying on rigid, one-size-fits-all assessments. Returning to work after maternity leave is not a permanent reduction in capacity, yet many borrowers are assessed as though it is.
By understanding lender policy nuances and structuring the application correctly, Mortar Finance was able to:
This outcome demonstrates how the right advice, at the right time, can make a meaningful difference. Rather than delaying decisions or accepting an unsuitable loan, the family moved forward with confidence, knowing their home loan was designed to support both their short-term needs and long-term financial goals.
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I’ve been fortunate enough to have dealt with Mortar Finance for over 3 years and they’ve been SO helpful. I purchased my first home back in 2020 by myself and since then, I’ve received ongoing support from the team. The team are not only knowledgeable but incredibly supportive and have open lines of communication throughout the whole journey. It can be a very daunting process but I would happily recommend them to anyone I know.
Highly recommended – Zac and the team at Mortar Finance made it seamless and smooth from start to finish. I have a complicated structure being self employed – Mortar were able to break down our structure and present it in a certain way to the bank in order for our loan needs to be met.
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